The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section. Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives; and performing additional tasks as assigned.
Qualified applicants must possess:
1. A high school diploma or equivalent;
2. United States citizenship as required by the Georgia Peace Officer Standards and Training Council (P.O.S.T.); and
- Certification for NCIC and GCIC or the ability to obtain that certification.
The following knowledge, skills and abilities are preferred:
- One year of experience in radio and telecommunications or related experience;
- Ability to communicate effectively with supervisors and other staff members;
- Ability to use independent judgment in routine and non-routine situations;
- Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports.
Applicants must pass the Communications Officer Entry Level tests which consist of a typing test and a reading and comprehension test. A total of twenty (20) words per minute with 90% accuracy are required to pass the typing test. The reading and comprehension test lasts approximately 2.5 hours and the passing score is 70%. See the job description for further details.
This is a safety sensitive position. Accordingly, it will be included in the random drug testing as referred to in the Athens-Clarke County Drug and Alcohol Ordinance. This position requires a 12-month probationary period, is covered under the personnel system, and is considered a merit system position.
TO APPLY: Satula Governmental Building, 375 Satula Avenue, Human Resources Department, Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m. Please submit the original Employment Application and Applicant Questionnaire with appropriately notarized forms via mail or in person. We have a notary on site should you submit your application in person. These forms may be downloaded using the links in the upper right-hand corner of this page. Forms for present Athens-Clarke County employees to request transfer, promotion, or demotion are available in the Human Resources Office. Athens-Clarke County Government does not discriminate on the basis of disabled status. The telecommunications device for the deaf (TDD) number is 706-613-3115. Applicant must be able to pass a psychological evaluation, medical examination and drug test prior to employment.
AN EQUAL OPPORTUNITY EMPLOYER
