Athens Clarke County Human Resources Department

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Communications Officer

Department / Division: POLICE DEPARTMENT / COMMUNICATIONS
Salary: $31729.00
Pay Grade: TBD
                           Contact: Jill Arquette
View Job Position Description
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Deadline for Submitting Applications: 2009-07-24

The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section.  Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives, and performing additional tasks as necessary.

Qualified applicants should possess the following knowledge, skills, and abilities:

  • Ability to communicate effectively with supervisors and other staff members;

  • Ability to use independent judgment in routine and non-routine situations;

  • Good working knowledge of regulations and procedures of state and national crime information centers, the geography and road system of Athens-Clarke County, dispatching procedures, and radio codes used by Police, Sheriff and Fire Departments; and

  • Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports.

High school diploma or equivalent required, with one year of experience in radio and telecommunications or related experience preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.  Position requires a 12-month probationary period.  Requires possession of or ability to obtain certification for NCIC and GCIC.  See job description for further details.

Applicant must pass the Communications Officer Entry Level tests which consists of a typing test and a comprehension test.  A total of twenty (20) words per minute with 90% accuracy is required to pass the typing test.  The comprehension test lasts approximately 2.5 hours and the passing score is 70%.

This merit system position requires that the employee satisfactorily complete a probationary period.

This is a safety sensitive position; therefore, it will be included in the random drug testing as referred to in the Athens-Clarke County Drug and Alcohol Ordinance.

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